Accessibility Statement

Last updated: March 2026

1. Our Commitment to Accessibility

Solar Panel Funding Ltd is committed to ensuring that our website is accessible to all users, regardless of ability or disability. We believe that digital accessibility is essential for providing equal access to information and services.

This accessibility statement explains what measures we have implemented and how users can access our content. It is prepared in accordance with the UK Equality Act 2010 and reflects our commitment to the principles of inclusive web design.

2. Conformance Status

3. What We Have Done to Ensure Accessibility

We have implemented the following features and practices to make our website accessible:

Semantic HTML Structure

• All pages use proper semantic HTML5 elements (header, nav, main, section, article, footer)
• Content follows a logical heading hierarchy (h1 → h2 → h3) for screen reader users
• Form elements are properly associated with labels
• Lists are marked up correctly to convey structure

Keyboard Navigation

• All interactive elements (buttons, links, form fields) are accessible via keyboard
• Tab order is logical and follows the visual flow of the page
• Visual focus indicators are present and clearly visible
• Users can navigate the website without requiring a mouse
• Keyboard shortcuts are available and documented

Screen Reader Compatibility

• All pages are compatible with major screen readers including NVDA, JAWS, and VoiceOver
• Images include descriptive alternative text (alt text) describing their purpose or content
• Complex images and diagrams include detailed descriptions
• Decorative images are properly marked as such to avoid unnecessary announcements
• Links have descriptive text that makes sense out of context
• Form errors are announced clearly with instructions for correction

Colour Contrast

• All text meets the WCAG AA minimum contrast ratio of 4.5:1 for normal text
• Large text (18pt or larger) meets the WCAG AA contrast ratio of 3:1
• Colour is not the only method used to convey information (icons, patterns, or text are also used)
• The website includes sufficient visual separation between elements

Responsive Design

• The website is fully responsive and works on all device sizes (mobile, tablet, desktop)
• Text can be resized up to 200% without loss of functionality
• Content reflows appropriately on smaller screens
• Touch targets (buttons, links) are at least 44x44 CSS pixels on mobile devices
• No horizontal scrolling is required on mobile devices

Form Accessibility

• All form fields have clearly associated labels
• Form fields are grouped logically using fieldsets where appropriate
• Error messages are specific, clear, and suggest how to correct them
• Required fields are clearly marked
• Users have adequate time to complete forms

Media and Interactive Content

• No media auto-plays on page load; users have full control over playback
• Videos include captions or transcripts for hearing-impaired users
• Audio content includes transcripts
• Complex interactive elements include instructions for keyboard operation

Page Structure and Navigation

• Pages have clear, descriptive page titles that appear in browser tabs and assistive technologies
• Content is organised with clear headings and subheadings
• A consistent navigation structure appears on every page
• Skip navigation links allow users to jump directly to main content
• The purpose of each page is immediately clear

Text and Language

• Content is written in clear, plain English following UK government guidance
• Jargon and technical terms are explained on first use
• Sentences and paragraphs are kept reasonably short
• Lists are used to break up large blocks of text
• The primary language of the page is specified in the HTML

Links and Navigation

• Links have descriptive anchor text that clearly indicates their destination or purpose
• Links are underlined or otherwise distinguished from regular text
• External links are identified (for example, with a note that they open in a new window)
• No "click here" or other ambiguous link text is used

4. Known Limitations and Accessibility Issues

While we have made extensive efforts to ensure accessibility, some limitations may exist. If you encounter any accessibility issues, please report them using the contact details in Section 5.

We are committed to addressing any identified issues within 14 days of notification.

5. Feedback and Reporting Accessibility Issues

Your feedback helps us improve accessibility for all users. If you encounter any accessibility barriers or issues using our website, please contact us:

• Email: info@uksolars.com
• Phone: 0330 124 7101
• Post: Solar Panel Funding Ltd, 45 Whiffler Road, Norwich, Norfolk NR3 2AW

Please include:

• The page URL where you encountered the issue
• A description of the accessibility problem
• Your browser and assistive technology (if applicable)
• Your contact details so we can follow up

We will acknowledge your report within 2 working days and provide an estimated timeline for resolution.

6. Accessibility Resources and Tools

Browser Accessibility Features

Most modern browsers include built-in accessibility features:

• Text resizing and zoom (typically Ctrl/Cmd + or Ctrl/Cmd -)
• Reader modes to simplify page layout
• Dark mode and high contrast modes

System Accessibility Features

Your device's operating system likely includes accessibility features:

• Windows: Settings > Ease of Access for magnification, speech recognition, and more
• macOS: System Preferences > Accessibility for VoiceOver, zoom, and other features
• iOS/iPadOS: Settings > Accessibility for VoiceOver, magnifier, and more
• Android: Settings > Accessibility for TalkBack, magnification, and more

7. Enforcement and Complaints Procedure

The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 implemented the European Accessibility Directive in the UK. While Solar Panel Funding Ltd is a private business, we voluntarily follow accessibility best practices aligned with these regulations.

If you believe we have not adequately addressed your accessibility concerns, you may contact:

Equality and Human Rights Commission

• Website: www.equalityhumanrights.com
• Phone: 0808 800 0082 (Scottish helpline) or 0808 800 0020 (England & Wales)

Equality Advisory Support Service (EASS)

• Website: www.equalityadvisoryservice.com
• Phone: 0808 800 0665
• Address: EASS, Freepost RRLL-GHVV-GTBB, Strasbourg, France

Complaints under the Equality Act 2010 can also be pursued through the courts.

8. Technical Specifications

Technologies Used

Our website is built using the following accessibility-friendly technologies:

• HTML5: Semantic markup ensures proper structure for assistive technologies
• CSS3: Stylesheets control presentation without affecting structure
• JavaScript: Enhances functionality while maintaining keyboard and screen reader accessibility

Browser Compatibility

The website has been tested and is compatible with the following:

• Desktop Browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Mobile Browsers: Chrome Mobile, Safari Mobile (iOS 14+), Samsung Internet
• Assistive Technologies: NVDA, JAWS, VoiceOver, TalkBack

Accessibility Testing

Our website undergoes regular accessibility testing using:

• Automated accessibility scanning tools
• Manual testing with keyboard and screen readers
• Testing with users who have disabilities

9. Accessibility Roadmap

We are committed to continuous improvement of accessibility. Our ongoing efforts include:

• Regular accessibility audits (minimum annually)
• Training staff on accessible web design and development
• Implementing user feedback to address accessibility issues
• Monitoring new accessibility standards and guidelines
• Testing with assistive technology users on an ongoing basis

10. Third-Party Content

While we maintain accessibility standards for content under our control, some third-party services embedded in our website (such as analytics and advertising platforms) may have their own accessibility limitations. We are working with our service providers to ensure they meet accessibility standards.

If you experience accessibility issues with embedded third-party content, please report it to us using the contact details in Section 5.

11. Contact and Support

If you have questions about this accessibility statement or need support accessing our website, please contact us:

• Email: info@uksolars.com
• Phone: 0330 124 7101
• Address: Solar Panel Funding Ltd, 45 Whiffler Road, Norwich, Norfolk NR3 2AW

We are happy to discuss accessibility requirements and provide alternative formats or methods to access information if needed.

12. Related Documents

For more information about our practices, please see:

• Privacy Policy - How we handle your personal data
• Terms of Service - Our full terms and conditions